Some restoration projects require that your contents and furnishings be inventoried, packed and safely transported to our climate controlled warehouse for cleaning, restoration, deodorization, re-packing, and storage until the structural restoration is complete. Be assured that ServiceMaster Clean Restoration Technicians are fully trained and will treat your possessions with the utmost care.
Your role in the packout process:
Sign an authorization form.
Identify your immediate need items such as emergency clothing, etc. Some of these may need to be cleaned quickly for your use.
Identify items to keep in your possession (Personal valuables, medications, jewelry, etc.).
Assist with "restore versus replace" decisions, especially regarding family heirlooms and sentimental items.
Be available on site for packout and for re-delivery of your possessions
do.
Packout Procedures:
ServiceMaster staff will work with adjuster and homeowner to determine what items should be packed out.
ServiceMaster employees will inventory, wrap and box each item.
As the items are cleaned and re-packed in clean boxes, each inventory form is again signed by the technician and the supervisor and placed in the box and sealed.
Contents are moved back to the customer's location.
ServiceMaster employees will unpack and inspect all contents items when returned to the home. If a customer requests not to have us unpack the items, we will accept no liability for lost or damaged items, per our agreement.
